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Privacy Policy

Effective: 2026-08-09 · iCook Cloud Inc.

This policy explains what information iCook Cloud Inc. ("we") collects on www.icook.cloud, why we collect it, who we send it to, and what you can ask us to do.

1. What We Collect

We collect only what is necessary to move a project forward. By feature:

  • Proposal submissions (suppliers): company name, contact details (WeChat / phone / email), proposal title and description, attachment links, and any quotation files you upload.
  • Membership applications: name, brand or company, contact details, target city, track, current stage, and the needs you describe.
  • Attorney introduction requests: name, company, contact details, the matter, the counterparty name, and your IP address.
  • Legal AI Q&A: the question text you enter and your IP address.
  • Logistics packing lists: consignee company, name, phone, email, address and country, plus cargo details — completed by you, or by us on your behalf, and used for customs clearance and delivery.
  • Contract drafting (initiated by us only): the commercial points you provide, and the legal name, address and signatory name in party records.

IP addresses are used solely for abuse rate-limiting (e.g. a daily per-IP question cap). They are not used for profiling or advertising.

2. What We Deliberately Do Not Collect

Some data we intentionally do not collect, because the business does not need it:

  • This site uses no cookies and no analytics or advertising scripts (no Google Analytics, no pixels, no heatmaps). We do not track you across sites.
  • We do not store store-employee personal data. The training module accepts only four fields — staff code, display name, position and onboarding date. identity document numbers, dates of birth, home addresses, salaries, résumés, interview evaluations and I-9 / W-4 images are not accepted at the API layer.
  • No payment information — this site does not process payments.

3. Why We Collect It

  • To contact you and respond to your submissions and applications;
  • To compare and advance proposals within a store project;
  • To produce packing lists as customs and carriage require, and handle customs clearance and delivery;
  • To prevent spam and abuse (the sole purpose for retaining IP addresses);
  • To generate general-information answers to your legal questions.

We do not use your information for advertising, and we do not sell your personal information.

4. Who Can See It

Internally: full records are visible only in our admin console. Proposal contents, cost figures and contact details are not exposed to other suppliers or visitors. Public pages show process and stage information only.

Token links: documents such as quotations and packing lists are shared via tokenised links. The link is the credential — anyone holding it can view that document, so please do not forward it to unintended recipients. The carrier view of a packing list excludes the freight-forwarder assignment and our internal notes.

Third-party service providers (on a minimum-necessary basis):

  • Cloudflare, Inc. — hosting, database and file storage, plus standard network logs (including IP and User-Agent).
  • Google LLC (Gemini API) — the question text you enter in the Legal AI Q&A is sent to this service to generate an answer. Please do not enter names, contact details or trade secrets there.
  • Anthropic PBC (Claude) — used only when we initiate contract drafting internally; the commercial points you provided are sent to generate a draft.
  • Telegram Messenger — new submissions and requests are pushed as a notification to our internal group containing the title, company name and contact person.

Apart from the above, and where required by law or necessary to protect legitimate interests, we do not disclose your information to third parties.

5. International Transfers

Our operations span multiple countries, and the providers above operate servers in the United States and at global edge locations. Information you submit is transferred to and stored outside China (primarily in the United States). By using this site you acknowledge and consent to this transfer.

6. How Long We Keep It

Proposals and project records are retained long-term. A proposal not selected for one project may be exactly right for the next; a rejected site with a recorded reason saves the next person a wasted trip. This accumulated record is the core value of the platform, so we do not delete it on a routine schedule.

Packing list and customs records are retained as required by trade and tax rules. IP records used for rate-limiting serve a short-term counting purpose only.

You may ask us to delete your information at any time — see the next section.

7. Your Rights

Write to [email protected] to request that we:

  • Access — tell you what information we hold about you;
  • Correct — fix inaccurate information;
  • Delete — remove your submissions (except where retention is legally or fiscally required);
  • Withdraw consent previously given, and have us stop contacting you.

To guard against impersonation, we may ask you to confirm your identity via the contact details originally provided. We will respond within a reasonable period.

If your jurisdiction (for example California or the European Economic Area) grants you additional rights, those rights apply as well — simply say so in your request. We will not treat you differently because you are outside New York State.

8. Security

All traffic is served over HTTPS. The admin console has its own separate password, and public endpoints do not return internal fields — cost figures, carrier assignment and internal notes are excluded at the server-side query level.

Please note, however, that a token link is itself a credential. Anyone holding the link (and passcode, where applicable) can view the corresponding document. Do not share it publicly.

9. Minors

This site serves businesses and commercial users. It is not directed to individuals under 16, and we do not knowingly collect their information.

10. Changes to This Policy

We may update this policy. The effective date at the top of this page will change accordingly, and for material changes we will notify known active users through the contact details they provided.

11. Contact Us

For any privacy question or request, contact [email protected] (iCook Cloud Inc.).

Contact: [email protected] · Privacy Policy· Terms of Service