Store Pipeline · step 6

Logistics

International freight, customs compliance and warehousing — turning the purchase list into delivery at the door.

Freight & customs planWarehousing & distribution planDelivery schedule

Received a packing list link?

Packing lists are completed and viewed on freight.icook.cloud: customers open them with the customer link and passcode we send, and logistics providers with their forwarder link. If you hold an earlier fill-in code, enter it here and you will be taken to the new address.

What to prepare before shipping

Customs and loading need all of this. If anything is missing, the goods sit in the warehouse waiting for it — having it ready can save you a whole sailing.

  1. 01

    Delivery details

    Consignee company, name, phone, email, full address and country, plus how you want it cleared.

  2. 02

    Goods breakdown

    For each item: product name, composition or material, unit net weight, pieces per carton and number of cartons.

  3. 03

    Weight and volume

    Total net weight, gross weight and volume — gross includes packaging and cannot be lower than net.

  4. 04

    Value and codes

    Unit price and total value per item, plus the HS code. Food additionally needs care over how composition is declared.

  5. 05

    Product photos

    One clear photo per item, used to show what the goods are during inspection.

How this step runs

  1. 01
    List becomes packing list
    The purchase list settled at step five is converted into a customs-grade packing list, with food and non-food split onto separate ones.
  2. 02
    Filled in together
    We create the packing list on freight and send you the customer link with its passcode to complete delivery details and item specifics; the logistics provider uses the forwarder link to add packing details and update transport milestones.
  3. 03
    Finalised
    Known details are finalized and passed on; the system lists what is still missing, item by item. The logistics provider fills the blank fields through the forwarder link without changing entered values.
  4. 04
    Carrier and quotes
    We arrange carriage suited to the goods, and the quotes come back here to be compared.
  5. 05
    Tracked to the store
    Departure, in transit, arrival, clearance, final-mile delivery, at the store — every node is visible.

Not at this step yet? Start with the nine-step line, or from submitting a logistics proposal.